IndieGoGo FAQ

What is IndieGoGo?

IndieGoGo is a crowdfunding platform, founded in 2008 in San Francisco, USA. It is now a world leading platform with a great track record of bringing innovative ideas and new products to market. Read their inspiring story here.

What is crowdfunding?

Crowdfunding is a phenomenon in recent years. It’s an alternative way of funding projects or ventures by raising money from a large number of individuals who share an interest in the project and are therefore willing to invest. Platforms like IndieGoGo and Kickstarter bring ideas and people together.

Why have you partnered with IndieGoGo?

Partnering with IndieGoGo allows us to bring our product to life quicker and without using traditional methods of funding. As an international platform, IndieGoGo can get us exposure in our ideal target audiences, which is very important to us. Two years ago we also successfully funded a product on IndieGoGo, which made it easy for us to choose this method again.

How do I support?

There are many ways to support us during our campaign.

1) Exposure: you can share the news within your (social) circles and to anyone who might be interested. To do this, IndieGoGo made some very easy to use ‘click and share’ buttons at the top of the campaign.
2) Financially: you can either contribute any amount that you wish to spare to support this project, or you can select one of the ‘perks’. By buying one of the perks, you can choose which amount you would like to fund and what you want for it in return. A perk basically includes the product we offer, with or without extras, at exclusive prices.

How long will the LIFEPOWR A3 be available on IndieGoGo?

We are campaigning for 30 days, during this period the A3 will be available at exclusive IndieGoGo ‘Perk prices’.

Why is there a delay from purchase to delivery?

By supporting our campaign on IndieGoGo, you will help us gather the funds needed to finance the first full production runs, which we will ship out to you as soon as they’re ready on a first come, first served basis. This means that we do not offer ‘direct purchases’ at this moment, but rather pre-orders as a perk in return for your support.

When will the first LIFEPOWR A3 be delivered?

We expect to deliver to our first backers in November 2017.

Do you guarantee to deliver the LIFEPOWR A3 even if your funding goal is not made?

No, we will absolutely need the minimum set goal to make all of this happen. Because of that, we are working with a fixed funding campaign, this means that in case we do not meet our funding goal, all contribution will be reimbursed to the backers.

What will happen after the campaign?

After the campaign, we will focus hard on finishing the product development phases, certify the product, set up the production lines and machines to manufacture the A3’s. During this process, we’ll frequently reach out to our backer community with updates and feedback.

What are your shipping & delivery terms?

We ship globally. Our warehouses are located in the USA and Europe. Fulfillment within NA and EU will be fast (2-5days). International orders may take longer, up to 30 days.

Shipping costs are different per region and calculated upon checkout as soon as you enter your receiving address. European orders will be shipped from within the EU and VAT is already included. Local (import) taxes may be requested by customs for all other international shipments.